Jack

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  1. 70 votes
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    20 comments  ·  Customer Wishlist » Opportunities  ·  Flag idea as inappropriate…  ·  Admin →

    We updated the servers today so that now you can grab the latest product and service costs and prices 🔄

    As mentioned previously, refreshing accessory configuration and is a much larger task so we’ll keep monitoring feedback on this here and in our other customer channels. If it’s proving popular, we can look to put some dev resource behind it.

    Jack commented  · 

    Hi Michael,

    I'm also keen for this feature, but was wondering why an idea with only 58 votes gets started before one with say 621 for example? Just trying to understand the reasoning, kinda makes you lose faith in the whole wishlist thing....

  2. 670 votes
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    90 comments  ·  Customer Wishlist » Detail view and warehouse  ·  Flag idea as inappropriate…  ·  Admin →

    Planned transfers between opportunities would be a great addition to Current. Your comments here are fantastic and really help us understand why you’d like to see this added to Current and how it could work – thanks!

    Across all of our customer channels, building a purchasing module is the most popular feature request so we prioritized this. Now we’ve got the first phase of purchasing released in beta, planned transfers is next up from the wishlist.

    Sorry to keep everyone waiting for so long – we’ve not forgotten that so many of you find this important. We’ll be back as soon as we’ve got more information to share.

    Jack commented  · 

    Hi David,

    Scanning a sheet of barcodes is an absolutely terrible idea. This provides absolutely no help to getting large amounts of kit directly from one job to another with the knowledge they are complete and have actually transferred.

    I agree with Drew that transfer is the correct word, whether the kit goes from store to store or opportunity to opportunity, this is what is happening. To just scan a sheet of barcodes completely undermines the concept of a well managed rental system and is not something I would ever consider, and certainly not actually put into practice.

    Or perhaps I could cut the warehouse staff down a bit and rely on luck and a ring binder of barcodes... maybe not though. I still readily await this much needed feature.

    Happy to debate any thoughts on how this feature could be implemented, however I maintain it's a process that can't currently (no pun intended) be managed correctly and needs to be developed as part of the software.

    Jack

    Jack commented  · 

    Another year has passed since the last Admin response. Despite the exceeding popularity of this suggestion we are not even at the ‘planned’ stage it seems. Any chance of a response in the near future Current team? I’m sure plenty of the suggesters would have opinions on how exactly the feature would work if help is needed to progress this further. It’s still a lacking feature that is making life exceeding difficult for us.

    Jack commented  · 

    It would be great to be able to turn a 'red' clash into perhaps a 'yellow' clash to show that someone has sorted an apparent shortage, this would mean inputting where an item is planned to come from, or got to next. The system could then print a list of arranged transfers so these can be quickly located on site or in the warehouse to move straight to another opportunity. Perhaps a transfer tab in detail view could show which items are required elsewhere or a tab in the destination job that shows where 'planned transfers' are coming from.

    I'm glad your comment has prompted a response Drew. Hopefully it shouldn't take too long to implement if ideas are in fact looked at by the number of votes they have! I do hope this isn't sidelined or delayed by less popular ideas again.

  3. 9 votes
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    2 comments  ·  Customer Wishlist » Opportunities  ·  Flag idea as inappropriate…  ·  Admin →
    Jack commented  · 

    We come up against this a lot too! Sounds a bit similar to this one:

    http://wishlist.current-rms.com/forums/257191-customer-wishlist/suggestions/14937204-implement-flightcase-logic-for-better-kit-alloca

    Perhaps they could be merged?

    Jack supported this idea  · 
  4. 430 votes
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    45 comments  ·  Customer Wishlist » Products and stock levels  ·  Flag idea as inappropriate…  ·  Admin →

    Testing and maintenance has been on our roadmap for some time and we know how important it is to rental businesses.

    As well as being popular on our wishlist, it’s really popular across our customer channels so it’s something that we’re making a priority this year.

    We’d love to hear your thoughts on what you’d like from a testing module and how you’d like it to work. Please do keep commenting – it’s really useful for us!

    I’ll post back as soon as I’ve any news to share. We’re excited to start work on this in due time.

    Remember you can use custom fields to store testing information against your stock levels in Current and even pull through this information to opportunity documents. We’ve put together a guide that runs through how this works, check out: Record PAT or other equipment test results

    Jack commented  · 

    I wouldn’t hold out much hope of a response! They’ve not responded to anything here for about a year. We were hopeful too when we joined in early 2016 but the promised features don’t even appear to have been started yet.

    Jack commented  · 

    Couldn't agree more Drew, we need an idea of timescales to commit to one system or another.

    This is absolutely something we were promised when we subscribed over two years ago, but unfortunately we're unable to hold out any longer with our ad-hoc way of tracking all this additional information.

    If this function isn't around the corner we're going to have to commit to an additional system which would be a shame but a necessary step.

    Papertrail.io is a great example of how I'd like testing and inspection functionality integrated.

    Jack supported this idea  · 
  5. 33 votes
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    7 comments  ·  Customer Wishlist » Detail view and warehouse  ·  Flag idea as inappropriate…  ·  Admin →
    Jack commented  · 

    I like this idea, perhaps it could be integrated as part of this:

    http://help.current-rms.com/forums/257191-customer-wishlist/suggestions/17239193-book-out-container

    It would be great to have an "is container" box to check on a resource. This would let you select it on the allocate view.

    At the moment our guys put the case number in the allocate field and also free scan the case on to the job so it adds it as a record of the case going out and the weight to the job. It would be better though if this was unified and containers had a more optimised behaviour as described here and in the other suggestion i have linked to.

  6. 85 votes
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    2 comments  ·  Customer Wishlist » Products and stock levels  ·  Flag idea as inappropriate…  ·  Admin →
    Jack commented  · 

    Hi Ian,

    This idea looks like it might share similarities with something I'm keen for Current to implement.

    http://help.current-rms.com/forums/257191-customer-wishlist/suggestions/12353118-allow-for-a-variable-amount-of-accessory-only-it

    Perhaps it's worth a look to see if they could share core features if it ever gets implemented!

    Cheers,

    Jack

  7. 21 votes
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    6 comments  ·  Customer Wishlist » Detail view and warehouse  ·  Flag idea as inappropriate…  ·  Admin →
    Jack commented  · 

    Hi guys,

    The way we've approached this is to only use the serialised containers function on items physically attached to the container. We use it, for example,to allow a radio rack to be scanned out and give us a record of all the receivers and antenna splitters etc in the rack so we know where all the kit has been and the serial numbers of the units should one wander off.

    We use accessories for anything that isn't physically attached to the container such as handhelds and beltpacks etc, this necessitates a scan on the way out and back in by the warehouse guys, theoretically, making these items much harder to lose.

    Just my thoughts on the extent of how useful this is. We've come round to the thinking that the only way to keep a track on something is to serialise it and scan in and out.

  8. 119 votes
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    21 comments  ·  Customer Wishlist » Opportunities  ·  Flag idea as inappropriate…  ·  Admin →
    Jack commented  · 

    Hi guys,

    I'm going to go as far as to say this idea is actually more like this: http://help.current-rms.com/forums/257191-customer-wishlist/suggestions/12353118-allow-for-a-variable-amount-of-accessory-only-it

    Which for the record is my favourite suggestion and the last thing standing between us a and a fully serialised warehouse!

    The only difference is components vs accessories which doesn't actually make a difference in this case.

    Jack supported this idea  · 
  9. 115 votes
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    13 comments  ·  Customer Wishlist » Detail view and warehouse  ·  Flag idea as inappropriate…  ·  Admin →
    Jack commented  · 

    I think there's potentially a really powerful idea here. How Current handles containers has a great opportunity to be improved which would hopefully fix this issue.

    Presently, when warehouse staff remember they add the container information into detail view whilst prepping, a more streamlined way to do this would be to scan the container ID, we've already given all our general purpose cases asset numbers, and then the system knows you are allocating items into that case. Once complete the case ID is scanned again and prepping/allocating into that case is stopped. At the point the case leaves the warehouse to go onto a truck the ID is scanned again, this books out all the contents and the container. This would be a solid way to ensure you don't have a fully prepped case of kit hiding in the warehouse that doesn't, for whatever reason, make it onto a truck. I'd also suggest making this compatible with item specific flightcases such as moving lights or items such as meat racks, the exact same principle could be applied.

    To take this one step further, this last 'book out' procedure could have the vehicle specified, be it one of the company's own in the system or a hired truck/van, this would keep track of the weight being added to the vehicle (this is all held by the system) and be able to give you a detailed list of what items are in what van/truck to help on site.

    Just a few thoughts to be going at :)

    Jack supported this idea  · 

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