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  1. Don't allow an item to be in quarantine twice simultaneously!

    At the moment it is possible for a serialised item to be booked into quarantine twice. For example a technician on site spots the fault during a job and puts the item straight into quarantine and the same fault gets picked up by the team checking in the equipment at the end of the job. When this happens the availability shows incorrectly because the system is seeing two item in quarantine when in fact there is only one.

    The system either needs to calculate availability differently to account for this or it should prevent two quarantines being open at the…

    1 vote
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    1 comment  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  2. Items checked-in to the quarantine immediately rather than on finalize

    Items put into quarantine only appear in the quarantine list the next day if entered from the product page, or after the checking in process when coming back from a job. It would really help if they appeared immediately so we could get on with repairs!

    1 vote
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    1 comment  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Custom quarantine types

    Hi - at the moment we only have the option to list quarantine items under Lost, Damaged or Service. It would be useful for us to be able to identify further categories i.e. out of date, at laundry etc. Any custom field with a drop down list is only available on the manual input screen - i.e. clumsy going back and forth.

    5 votes
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    0 comments  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  4. 17 votes
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    5 comments  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Document that shows all quarantines for a product or stock level

    It would be useful to create a “service report” that can be printed at the end of a quarantine.

    This would show all activities including the descriptions logged in them, and give a complete overview of the service and maintenance performed during the period the item is quarantined

    3 votes
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    0 comments  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Multi select to book sale items out of quarantine

    Would be great to have a multi-select tick box option for booking sale items out of quarantine- just like there is for sub-rent returns. Having to go in to the item and book out one by one is very time consuming- especially as we use this for consumables on a job being returned un-opened (tape, batteries etc).

    Further to this- an option to not put sale items in to quarantine when returned from jobs would be great too!

    0 votes
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    0 comments  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Quarantine Items without breaking them out of their containers

    How in the world are we supposed to remove items from their serialized containers just to quarantine? Image the time and staff it would take to do so, just to rebuild the serialized container later. We should be able to quarantine any item in a serialize container without doing so. The system should simply be able to mark the remaining items as not rentable until the quarantined item has been cleared.

    3 votes
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    1 comment  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
  8. Serial number in attributes in quarantine

    Would be great if the serial No. of an item could be displayed along with its asset No. in the attributes section in quarantine.
    At present i have to come out of quarantine then search buy asset under products to get the serial No. for the quarantined item.
    Bit of a pain!

    1 vote
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    0 comments  ·  Quarantine and servicing  ·  Flag idea as inappropriate…  ·  Admin →
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