Complete By Item rather than by Job
At the moment Current requires we scan a product into the building ("Check-In")
Then everything gets de-prepped and tested on the bench before having to be returned to stock altogether ("Completed")
Check In ---> Complete
Our issue is that jobs are often de-prepped piecemeal rather than altogether, usually for reasons of demand and Prep really needs to know exactly where a piece of kit is and how far through the system it is.
I would like to see a system that meant we could complete each item individually rather than being forced to do it by job.
Check In Item ---> Complete Item ---> Complete Job
Currently, an item that is "Checked In" could be on the shelf (actually "Completed" but we are unable to mark it as such without completing everything), or it could be still on the bench in the process of being tested.
I feel that this change would more accurately reflect the process in our, and most other, warehouses
Thanks for the suggestion, we’re keeping an eye on the number of votes :)
I understand that this idea is about allowing you to complete (finalize check-in) items individually once they’ve been checked-in, but just to clarify for anyone who might not know:
When you finalize check-in, everything with the status ‘Checked in’ is marked as ‘Completed’ and will be returned to availability or moved to the quarantine based on the “Return at” date you specify on the finalize check-in screen (plus any post-rent unavailability on the product).
To have some items return to availability before others, you can check-in just the items you want to return and then finalize check-in. Choose the date you’d like them to return at on the finalize check-in screen. Any items that are still reserved, allocated, prepped, or booked out will remain on rent on that opportunity.
Andy and Rayner's comments below are spot on. It seems quite clunky to have to Complete an opportunity and roll its products into a new one, just to specify that certain products are back in stock.
All the time we have equipment packages coming in that we need to pull several items from to send back out - and we don't usually know which items these are ahead of time; we often discover them as the day evolves. New orders are constantly coming in as we "de-prep" returning packages.
Rather than repeatedly completing the opportunity 5, 10 times, and each time rolling the remaining gear into a new opportunity with a dwindling list of items marked booked out, we should be able to specify that items are available on the fly, as we check in a job.
This is a big one for us. Example:
1) An order goes out for two weeks with a bunch of stuff.
2) One item from that order comes back early.
3) Said item is checked in and QC'ed and back on the shelf.
4) Another client calls in and requests within their quote the very item that is on the shelf and ready to go.
5) BECAUSE WE HAVE NO IDEA THAT THE ITEM IS BACK WE BUY OR SUB-RENT ANOTHER ONE WHILE IT WAS THERE ON THE SHELF THE WHOLE TIME.
The only alternative we have is train our rental agent team that Current is not correct and that they have to do a visual inspection of our inventory to see if they can find any product that Current says is not there, because many times it is there and Current says it is still out.
We have worked hard to have our inventory dialed in and documented and this single bug requires us to not fully depend on Current's representation of what is available.
Please adjust the program so that an item can be checked in and returned to available inventory when it is checked in and returned to available inventory.
Gerard Hook commented
Currently, we often run into shortages due to jobs not being returned on time. While we are able to manage this if we are aware that the job hasn't been returtned, and we extend the job, often we end up with small jobs that slip past. This can lead to tricky issues when we expect an item to be available, but it is still out.
Is it possible to have item availability be based on actual scanned/booked out assets, rather than opportunity levels?
Few option around how and when stock is returned to availability might be useful.
A option to make something available for use after it has been checked in would work in our situation.
This would still allow for price changes etc, so our admin guys can still manipulate things easily but also allows the item to go into another job
I would also like to see 15 min Increments. We have a lot of gear that has a quick turn around and and hour is to short.
For us the benefit would be that when a number of jobs are returned at the same time, they don't always get returned in a neat, segregated fashion. Bits of Job A may be in a bay with Job B, so when checking in we want to just check the item, scan it, and return it to the shelf, not have to figure out which opportunity it was on first.
I would like to be able to check a job back in on the system then see the stock returned straight away and be listed as available again immediately. At the moment, I check stock in and it has no effect on the number of items available (even though I have just checked 50 back in) until a few hours later.
Thanks for the response, Michael. Your suggestion is one we use a lot when items are missing from a return, but as you remarked it does not address the key issue which is that check-in and finalisation does not take into account a de-prep stage, something that I'm sure the majority of us do.
Trying to incorporate your suggestion into warehouse workflow simply wouldn't work. Part check-in would be too time-consuming and would not address the situation of last-minute orders that need to be fulfilled from stock at the de-prep stage (we get a lot of these due to our Central London location)
Not being able to replenish stock item by item is causing havoc on my availability and has caused us to nedlessly sub rent
This is exactly what is needed. I think it would tie in quite well with another suggestion of a "warehouse view" where you can see what jobs need to be prepared and which ones have outstanding check ins. It would make it much easier for the warehouse to understand exactly what they need to achieve and by when. Being able to filter the view by incoming and outgoing jobs in the next 12, 24 and 48 hours would be very useful as well. Then the warehouse is only seeing the relevant information they need to prep and deprep. This would be very useful if it could be extended so you can have a main screen in the warehouse showing the various jobs and how prepped they are and then have other screens above prep bays where you can allocate a job to a bay and show how far along that job is and when it is being collected etc.
In checking in by item the Availability view would become far more accurate and 'live'. Sometimes in busy periods the turnaround of hire goods is very quick. In having to wait until the whole Opportunity is completed it distorts the picture on what is actually available, giving rise to needless sub hire and confusion
Ben M commented
This would give far greater transparency to tracking items